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Terms and Conditions That Govern Your Account

These terms set out the rules under which starexch365 operates your account, processes your deposits through UPI, Paytm, or PhonePe, and settles your activity across our lobby.

Applies to all account holdersCovers deposits, withdrawals and lobby accessJurisdiction: where local law permitsLast reviewed by our compliance teamQuestions? Contact support directly

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Who These Terms Apply To and Where

starexch365 Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

These terms apply to any person who opens or uses an account on starexch365.net. Access to our lobby — including live tables, slot rooms such as Lightning Roulette or Cash or Crash, and sports markets — is available only where local law permits. It is your

1
responsibility to confirm that participation is lawful in your state or territory before depositing. We accept deposits via UPI, Paytm, and PhonePe exclusively for accounts registered in supported Indian regions. Accounts found to be in jurisdictions where access is restricted will be suspended and remaining balances
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returned through the original payment channel.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

REACH OUR POLICY TEAM

How to Contact starexch365 About These Terms

If any clause in these terms is unclear, or if you need to raise a dispute about how a term has been applied to your account, our support team is available around…

Live Chat Start a live chat session directly from any page on starexch365.net. Our agents can clarify specific clauses, explain account restrictions, and escalate your query to the compliance team if needed.

Email Support Send a detailed written query to our support address for terms-related questions. Email is the preferred route for formal disputes or requests that require a written record of the response.

Help Centre Our Help Centre hosts plain-language explanations of each major clause in these terms. Search by topic — withdrawals, account closure, or eligibility — and find the relevant section quickly.

HOW WE HANDLE YOUR ACCOUNT

Data, Security and Your Rights Under These Terms

starexch365 takes the security of your account data seriously. Below is a concise breakdown of how we handle your information, how you can request changes, and who to contact when you need…

Data We Collect

We collect the information you provide at registration — name, contact details, payment identifiers linked to UPI or Paytm — and transactional data generated during your account activity. We do not sell this data to third parties.

Cookie Policy

Our site uses session cookies to keep your account logged in and preference cookies to remember your lobby layout. You can manage cookie settings through your browser at any time without affecting your ability to deposit or withdraw.

Account Security

Each account is protected by password authentication and, where enabled, two-factor verification sent to your registered mobile number. Never share your login credentials; we will never ask for your password via chat or email.

Data Retention

We retain your account records for the period required by applicable financial and gaming regulations in your region. After account closure, anonymised transaction records may be held for audit purposes for up to five years.

Requesting Changes

You may request correction of inaccurate personal data at any time by contacting support via live chat or email. Identity verification is required before we process any change to your registered name, mobile number, or linked PhonePe account.

Dispute Resolution

Disputes about how a term has been applied to your account must first be raised with our support team. Unresolved matters are escalated to our compliance desk, which issues a written decision within seven working days.

Common Questions About These Terms

The questions below cover the clauses our account holders ask about most often. If your question is not answered here, reach out through live chat and a member of the team will point you to the relevant section of this agreement.

You may open an account if you are of legal age in your jurisdiction and access to our platform is permitted under local law. It is your responsibility to verify this before registering; we reserve the right to close accounts where eligibility cannot be confirmed.

We may update these terms at any time. When we do, we publish the revised version on this page and notify active account holders by email. Continued use of your account after a notice is sent constitutes acceptance of the updated terms.

On account closure, payment identifiers linked to UPI, Paytm, or PhonePe are removed from our active systems. Anonymised records of transactions may be retained for the period required by applicable regulations, after which they are permanently deleted.

Contact support via live chat or email with your account ID and a description of the decision you are disputing. Our compliance desk reviews all formal disputes and issues a written response within seven working days of receiving a complete submission.

The core account, payment, and data terms apply equally across all sections of the lobby — whether you are in the Lightning Roulette room or placing a bet on a Football Strike market. Specific settlement rules for each product type are set out in the relevant product clause.

Yes. Send a written data-access request to our support email with your registered name and account ID. We verify your identity and respond with a summary of personal data we hold within 30 days of receiving a valid request.

These terms are governed by the laws applicable in the jurisdiction where the account is held, to the extent that local law permits. Where a clause conflicts with mandatory local consumer law, the local rule takes precedence over what is written here.

Terms and Conditions That Govern Your Account

How to Contact starexch365 About These Terms

Data, Security and Your Rights Under These Terms

Data We Collect

Cookie Policy

Account Security

Data Retention

Requesting Changes

Dispute Resolution

Common Questions About These Terms

01 Who is eligible to open an account under these terms?

02 Can these terms change after I have opened my account?

03 What happens to my UPI or Paytm details if my account is closed?

04 How do I dispute a decision made under these terms?

05 Are these terms different for sports markets compared to live casino tables?

06 Can I request a copy of the data starexch365 holds about me?

07 What law governs these terms and any disputes that arise?

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